Returns & Exchanges

At Something Went Wrong, we believe your shopping experience should be error-free, which is why we offer a 30-day hassle-free return policy for all items in their original condition. Whether the fit wasn't right or you simply changed your mind, we are here to help you find the perfect solution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.